8:30 am

8:30 am

Registration & Welcome Coffee

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9:00 am

9:00 am

Welcome and Opening Remarks

Mihály Nagy, Partner, Head of Content, The HR Congress

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9:10 am

Opening Keynote: Building a better EX, Designing Culture and Leadership for Hybrid Work

Elena Aylott, Vice President Global Employee Experience, Member of Group Management - Oriflame Cosmetics

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9:35 am

Designing your holistic people experience strategy

Ciprian Arhire, Global Head of People Experience and HR Transformation - Entain

"Exploring the various components and considerations involved in creating a comprehensive strategy for optimizing the people experience in your organization. The session will cover key topics such as understanding the various touchpoints that employees have with the organization, including recruitment, onboarding, development, retention, and exit, and the importance of ensuring a consistent and positive experience at each of these touchpoints."

10:00 am

Panel Discussion: How to Improve the Employee Experience in the Hybrid world of work

Heleen Mes, Founder, Managing Director - HXWork
Anna Barbara Wrobel, Former People and Culture SVP - Allegro
Isabelle De Wulf, Director of Talent and OD - Barco
Elena Aylott, Vice President Global Employee Experience, Member of Group Management - Oriflame Cosmetics

"Improving the hybrid employee experience requires creating a culture of flexibility and inclusion, providing the right technology, establishing clear communication channels, prioritizing employee wellbeing, empowering employees, and offering training and professional development. During this panel discussion we shall be exploring, by implementing these strategies, how organizations can reate a more positive and productive work environment for all employees."

10:40 am

10:40 am

Opening Remarks

Mihály Nagy, Partner, Head of Content, The HR Congress

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10:45 am

Talent Management through designing positive Employee Experience

Charu Mittra, Global Head of Talent Management - Philips

"Talent management is a strategic practice to ensure maximizing employee performance, reducing voluntarily turnover, manage career and development. Designing talent management through the EX lenses offers an opportunity to people to bring their best self to work while creating the maximum value to the organization"

11:15 am

Unlocking the Power of Employee Engagement Data: Expert Strategies for Transforming Your Organization

Thomas Phillipsen, Acting Director - Leadership & Team Development - Ennova

"Do you ever feel like your employee engagement data is just a bunch of numbers on a page? According to organizational psychologist Thomas Phillipsen, you're not alone – but you're missing out on a huge opportunity to transform your organization. In his talk, Phillipsen shares his insights for getting more value out of employee engagement data. By focusing one key strategic question, and on bringing process leadership to the foreground, organizations can turn dry data into meaningful insights that drive real change. Through real-world examples and practical advice, Phillipsen shows how organizations can use employee engagement data to drive positive change and improve overall organizational performance."

11:45 am

Panel Discussion: Driving change that sticks through positive Employee Experience

Heleen Mes, Founder, Managing Director - HXWork
Charu Mittra, Global Head of Talent Management - Philips
Isabelle De Wulf, Director of Talent and OD - Barco
Ciprian Arhire, Global Head of People Experience and HR Transformation - Entain

"Employee experience can play a crucial role in driving change management by increasing engagement, improving communication, empowering employees, building resilience, and aligning employees with the organization's goals. During this interactive panel discussion, we shall be exploring, by focusing on employee experience, how organizations can create a culture that supports change, which can lead to successful change management initiatives."

1:00 pm

1:00 pm

Opening Remarks

Mihály Nagy, Partner, Head of Content, The HR Congress

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1:05 pm

EX through Culture lense - The Challenger Mindset to drive business transformation at Sanofi

Sara Lupi, Global Head of Employee Experience, Consumer Healthcare - Sanofi

"Sanofi Consumer Healthcare is on a journey to become a stand-alone organization with the vision of being the best fast-moving consumer healthcare company in and for the world. During the session you will hear how they defined the key elements of their comprehensive employee-centric communication and engagement plan to drive the business transformation through a cultural evolution: the Challenger Mindset."

1:35 pm

"Never let a good crisis go waste" -Business Transformation through EX lens

Martijn Seijsener, Global Head Employee Experience at Credit Suisse

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2:05 pm

Panel Discussion: From Talent Management To Agile Talent Experience. Why HR's approach to talent is in Disruption

James Ryan, ex CPO and COO, Senior Consultant, WorkMatters.ie
Martijn Seijsener, Global Head Employee Experience at Credit Suisse
Sara Lupi, Global Head of Employee Experience, Consumer Healthcare - Sanofi
Anna Barbara Wrobel, Former People and Culture SVP - Allegro

"The traditional approach to talent management is being disrupted by a need for a more agile talent experience that responds to changing workforce expectations, technology innovation, evolving business needs, growing competition for talent, and a focus on employee experience. During this engaging and interactive panel discussion, we shall be focusing on how adopting an agile approach to talent management enable people professionals, and departments can stay ahead of the curve and create a more engaging and empowering experience for their employees."

2:00 pm

2:00 pm

Registration & Welcome Coffee

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2:30 pm

2:30 pm

Masterclass: Employee Experience & Design

Heleen Mes, Founder, Managing Director - HXWork

"Nr 1 Employee Experience expert of the Netherlands, Heleen Mes will offer a workshop about designing great experiences at work. Because a great employee experience is not a fluke, nor does occur automatically – you must design it. Employee experience design is a new HR skill for taking employee experience to a higher level. Employee experience design is the art of designing a great employee experience. To achieve this, employee experience design draws on proven techniques from the worlds of marketing, product & user design, and psychology. Do you want to learn more about trends in experience people love in the workplace? Techniques to improve empathy? Learn from marketing techniques as priming, framing and nudging? You are welcome to join! Key Focus: • The essentials of employee experience & employee experience design • What kind of experiences people are looking for in your organization? • Creating inspiring and meaningful experiences: what can HR learn from marketing and psychology techniques? • Best practices for more inspiration • The roadmap for a great employee experience "

2:45 pm

2:45 pm

Opening Remarks

Mihály Nagy, Partner, Head of Content, The HR Congress

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2:50 pm

Line Managers Driving Employee Experience

Magali Demierre, Global Head of EX at Philip Morris International

"Come and learn with us about P&C strategy and how to teach people managers to drive a positive experience for their direct reports. At Philip Morris they listen actively to their people managers, to ensure the understanding of their pain points. You can get an insight into PMI and into how it supports the people manager journey. You shall see how it equips them with the necessary knowledge and tools to improve their effectiveness in driving the desired experience. In order to achieve success, it's important to create the proper environment, which is why it's crucial to link a performance management system with other factors."

3:20 pm

Employee experience and what it means for your listening strategy - London Stock Exchange case study

David Littlechild, Director, Employee Listening - London Stock Exchange

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3:50 pm

ABN AMRO case on continuous employee listening, - understanding the employee sentiment

Patrick Coolen, Global manager HR analytics at ABN AMRO BANK and partner at KennedyFitch

"Employee listening, people analytics, and employee experience are closely linked and can contribute to the success of each other. Companies that prioritize employee listening and use people analytics to analyze the data can improve employee experience and drive better business outcomes. The ABN Amro Bank case study is a prime example of how effective employee listening programs can lead to increased employee engagement, retention and ultimately drive success in the organization."

4:10 pm

Panel Discussion: Making or Breaking The Employee Experience - The evolving role of Line Managers, who are caught in the middle

Kevin Empey, Managing Director , WorkMatters, Author: "Thrive In The Future Of Work"
David Littlechild, Director, Employee Listening - London Stock Exchange
Elena Aylott, Vice President Global Employee Experience, Member of Group Management - Oriflame Cosmetics
Sara Lupi, Global Head of Employee Experience, Consumer Healthcare - Sanofi

"The evolving role of line managers is critical to the success of the employee experience. They face a range of challenges, including increased responsibility, communication challenges, managing remote workers, balancing conflicting priorities, and developing leadership skills. During this engaging panel discussion, we shall be exploring how to support line managers in this role with the right tools and training to manage employees effectively and create a positive and engaging work environment."

4:30 pm

Closing Remarks, end of Forum

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4:00 pm

4:00 pm

Coffee & Networking Break

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4:30 pm

4:30 pm

Masterclass: How HR is Shaping a Better (Hybrid) Employee Experience through new ways of working - Case Examples & Lessons Learned

Kevin Empey, Managing Director , WorkMatters, Author: "Thrive In The Future Of Work"
James Ryan, ex CPO and COO, Senior Consultant, WorkMatters.ie

"Employee experience is a critical factor for business success, particularly now as employees seek an employment deal that offers greater flexibility as well as an engaging in-office experience.  It directly impacts employee engagement, productivity, and retention – we know this.  But HR leaders are now combining AgileHR techniques and new hybrid ways of working to enhance and improve the employee experience by providing greater flexibility, autonomy, co-creation and collaboration. Join this engaging masterclass and through actual case studies: • Discover how AgileHR practices and tools are revolutionizing the Employee Experience in the Hybrid Workplace (and make HR’s job easier in the process!) • Learn effective ways for HR to support managers improve hybrid ways of working and the Employee Experience • Experience proven agile techniques that are helping to shape hybrid ways of working • Learn how employees themselves and the skillset of Personal Agility also contribute to a better and more sustainable EX – and how it can be developed."

12:05 pm

12:05 pm

Lunch & Networking Break

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2:25 pm

2:25 pm

Coffee & Networking Break

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10:20 am

10:20 am

Coffee & Networking Break

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The 2023 Agenda will be published soon.

During the conference we aim to find relevant and practical answers how to:
 
  • Employee Engagement: Strategies for increasing employee engagement and motivation
  • Communication: Techniques for effective communication, such as active listening and providing constructive feedback.
  • Retention: Methods for reducing turnover and retaining top talent, such as offering competitive compensation and benefits, and providing opportunities for professional development.
  • Well-being: Techniques for promoting the physical and mental well-being of employees
  • DEI & Culture: Strategies for fostering a positive and inclusive organizational culture and promoting diversity, equity and inclusion.
  • Employee Development: Techniques for providing employee development opportunities, mentorship, coaching, and training programs.
  • Performance management: Methods of providing employee performance management relevant to today’s hybrid/remote world of work
  • Employee recognition: Building and executing the right rewards strategies

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